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Shipping and ETA

Gary-flywoo

Last Update 3 χρόνια πριν

You can know the estimated time of arrival from the following table.

AreaDestinationTime(Free shipping )Time(Faster Standard shipping)DHL
North AmericaUSA, Canada, Puerto Rico, Hawaii, United States Virginia Islands, Alaska, Mexico10-30 business days7-15 business days3-6 business days
South AmericaBrazil, Argentina, Chile10-25 business days10-20 business days3-6 business days
EuropeFrance, Germany, Netherlands, Austria, Belgium, Ireland, Hungary, Poland, Czech Republic, Portugal, Italy, Spain, Greece, Finland, Sweden, Denmark, Switzerland, Norway, Russia Belarus, Ukraine10-20business days7-15 business days3-6 business days
AsiaJapan10-20business days6-15 business days3-5 business days
Korea, Singapore, Malaysia, Indonesia, Philippine, Thailand, Vietnam, India10-20 business days7-15 business days3-6 business days
OceaniaAustralia, New Zealand15-25 business days10-15 business days3-6 business days
AfricaSouth Africa10-25 business days7-20 business days4-6 business days

Destination Not Showed In The Table

The table only shows part of the destination country which we provide shipping service, right now, we can ship the parcel to all over the world. So don't worry when you find your country is not on the table.

Returned To Sender Issue

If you notice that your parcel has been returned to the sender, this issue might probably arise from the battery parcel, due to the strict battery delivery to your country. To solve your issue, Please create a ticket to contact us.

Which countries can we ship batteries to?

We can ship batteries to most countries If your place a order but we don't have a logistic chanel to ship, we will send an email to inform you cancel the order. 

Shipping methods and charges

if your parcel includes batteries, it will take a longer time for the parcel to arrive in your country. About 15-30 business days.

If you want fast delivery, please choose to buy a Quad (drone )+ two batteries

Shipping cost is $10 , but if your order is overweight, we will charge additional shipping costs. We will tell you by email

Wrong Address

Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if a customer contacts us before the package is marked as shipped.

We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.

Packages that are returned because of an incorrect address provided by the customer will be subject to an additional shipping charge. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. 

Damaged Box or Incorrect Item(s)

If you receive damaged or incorrect item(s), contact Customer Support no later than 5 business days of receipt of your shipment to make the necessary corrections. 

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